— Legal
How RepShield collects, uses, and protects your personal information. Your confidentiality is central to everything we do.
Template notice: This is a customizable template, not legal advice. Before publishing, have a qualified attorney review it for compliance with the laws that apply to you (e.g. GDPR, UK GDPR, CCPA/CPRA). Fill every bracket with your real details.
RepShield (“RepShield,” “we,” “us,” or “our”) operates the website repshieldhq.com and provides online reputation management services. We take your privacy seriously — confidentiality is at the core of what we do. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described in this policy. Our registered contact for privacy matters is [info@repshieldhq.com].
01 Information we collect
We collect information you provide directly and information collected automatically when you use our website.
Information you provide, for example when you request a free audit, contact us, or become a client:
Information collected automatically when you visit the site:
02 How we use your information
We use the information we collect to:
03 Client confidentiality
Confidentiality is central to our work. We do not publicly disclose the identities of our clients, and we do not sell your personal information to anyone. Details you share with us about your reputation situation are treated as confidential and used only to provide the services you’ve engaged us for. Any case studies we publish are anonymized and stripped of identifying information.
04 How we share information
05 Data retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When it’s no longer needed, we securely delete or anonymize it. You can request deletion at any time (see Section 8).
06 Data security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. We encourage you to share sensitive details only through the secure channels we provide.
07 Cookies and analytics
Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it (for example through analytics tools). You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
08 Your rights and choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
To exercise any of these rights, contact us at [info@repshieldhq.com]. We’ll respond within the timeframe required by applicable law. If you’re in the EU/UK, you also have the right to lodge a complaint with your data protection authority.
09 GDPR
If you are in the European Economic Area or the United Kingdom, we process your personal data on one or more of these legal bases: your consent; performance of a contract with you; our legitimate interests (such as improving and securing our services); and compliance with legal obligations. You have the rights described in Section 8.
10 CCPA
California residents have the right to know what personal information we collect, to request its deletion, and to opt out of the “sale” of personal information. We do not sell your personal information. You will not be discriminated against for exercising your privacy rights. To make a request, contact us at [info@repshieldhq.com].
11 Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
12 Third-party links
Our website may link to third-party sites we don’t control. This policy doesn’t apply to those sites, and we’re not responsible for their privacy practices. We encourage you to read their policies.
13 Changes to this policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top. Significant changes will be communicated where appropriate. Your continued use of our website or services after changes take effect means you accept the updated policy.
15 Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Reach out anytime — confidentiality is central to how we work, and we’re happy to walk you through it.
